2014 Stats
Blogs, Wikis
Vendor Passwords
Take a CPR course
Another scam
Telemarketing
Deere replacement engines for warranty
Clean up Outlook Express mailbox
Cellphone data charges
Laptop batteries
Free viewer for AutoCAD drawings
Emissions laws
More OpenOffice training
Health tips
Window messenger sounds
Insurance on Customer goods
Scam thwarted
Frontier fights international crime
Equipment sales scams

Employee Submitted News - update
Webcam: Calgary test bay
Webcam: Delta shipping
Webcam: Delta test bay
Webcam: Edmonton test bay
Current job openings

Frontier News

2014 Stats

In 2014
We sold $59,290,678
on 19,018 invoices to 2,678 customers

We found 623 new customers
Delta's 210 new customers bought $2,418,245
Edmonton's 117 new customers bought $2,469,180
Calgary's 154 new customers bought $3,591,735
Winnipeg's 165 new customers bought $350,542

We built and sold 90 PowerTower assemblies
and 726 generator sets & assemblies
and 2,547 single units
in $42,834,611 of equipment sales

We sent out 115,579 parts to customers
and handed 197,044 parts to the shop

We processed 26,348 invoices from 1,208 vendors

We opened 5,153 shop workorders

We started the year with 121 full-time employees
and ended the year with 121 full-time employees
with 781 person-years of experience at Frontier

107 employees have a total of $5,844,333 invested in the employee pension plan
Frontier contributed $339,611 in matching contributions this year (free money!)

Of the $56,830,683 in cheques we wrote
$7,864,492 went directly to governments
Of that, $263,617 was paid in Employment Insurance premiums
and $569,239 was paid into the Canada Pension Plan
and $154,351 was paid to the Workers Compensation Boards
and $329,328 was paid in municipal taxes
and GST/HST of $2,879,870 was remitted
and BC PST of $532,614 was remitted
and MB PST of $46,686 was remitted

2013 Stats

In 2013
We sold $53,778,351
on 17,719 invoices to 2,519 customers

We found 604 new customers
Delta's 205 new customers bought $2,068,788
Edmonton's 110 new customers bought $2,391,053
Calgary's 121 new customers bought $4,550.006
Winnipeg's 183 new customers bought $687,512

We built and sold 137 PowerTowers
and 902 generator sets & assemblies
and 1,975 single units
in $43,333,127 of equipment sales

We sent out 116,249 parts to customers
and handed 290,552 parts to the shop

We processed 26,880 invoices from 985 vendors

We opened 5,382 shop workorders

We started the year with 132 full-time employees
and ended the year with 121 full-time employees
with 728.8 person-years of experience at Frontier

98 employees have a total of $4,834,557 invested in the employee pension plan
Frontier contributed $306,668 in matching contributions this year (free money!)

Of the $51,561,180 in cheques we wrote
$7,870,978 went to governments
Of that, $264,675 was paid in Employment Insurance premiums
and $570,228 was paid into the Canada Pension Plan
and $135,159 was paid to the Workers Compensation Boards
and $342,078 went in municipal taxes
and GST/HST of $3,151,044 was remitted
and BC PST of $380,283 was remitted
and MB PST of $45,085 was remitted

Blogs, Wikis

Intranet > Intranet > Wikis & Blogs

Most news is now posted on our Wikis and Blogs, instead of this page.

Wikis - collaborative documents that you can edit. These are good for bodies of knowledge that evolve. A global example is Wikipedia. Locally, we are using this to keep track of Deere RemanSelect engine changes, Tier 4 emissions info, and various computer programs.

You can contribute to any wiki. You can start a new wiki. It's a reasonably intuitive process, but you can ask Daniel or Geoff for help.

Blogs - short for web log. These are day to day news peces where you can let other folk know what you are working on. You can write these; you can read and see what others are doing. At this point, only Geoff has a blog with computer-related stuff. However, anyone can create a blog. Let others know what interesting projects you are working on.

Vendor Passwords ..Geoff, Jan28/15

John Deere now requires each user to answer 5 silly questions to change your password. At this point, users are now responsible for their own passwords. You will need to change your password every 90 days.

If you wish, you can try to keep your password in sync with everyone else:
- September 2015- fron1102
- December 2015 - fron1103
- March 2016 - fron1104
- June 2016 - fron1105
User Id Account Number-Location Sign Text Last Name First Name Job Title
X1P9006 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Bannoff Geoff Owner
X838894 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Battison Drew Other
X899712 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Beard Tom Other
X885260 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Blagdon Brian Service Technician
X222877 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Botelho Miguel Service Clerk
XKP9006 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Brucker Brian Service Technician
X806365 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Byzitter Brendan Service Technician
X8P9006 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Byzitter Rick Service Manager
XHP9006 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Chung Ho Service Technician
X804107 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Contreras Diana Other
XIP9006 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Garlinski Mike Sales Representative
X246430 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Hoeckh Stefan Other
X2P6232 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Kihn Melanie Accounting Clerk
X381830 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Laybourn Mo Accounting Clerk
X127923 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Leung WaiHung Service Technician
X173044 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Li Preston Other
X601935 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Lopes Cory Service Technician
XF91043 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Matthews Bill Controller
X898416 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Miller Jeff Service Technician
X528667 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Mullen Mike Other
X269883 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Neuwirth Wade Computer Specialist
X815073 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Nuque Ariel Service Technician
X942281 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Pereira Tony Other
X177234 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Potter Gary Other
X123419 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Salerno Dan Prts & Svc Sales Rep
X2P9006 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Shore Randy General Manager
X7P9006 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Sonderby Annette Office Manager
X887261 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Stein Wally2 Sales Representative
XDP9006 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Steiner Peter Service Technician
X850557 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Stewart Bill Sales Representative
X721937 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Teichrieb George Prts & Svc Sales Rep
X729796 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Test Mark H8 Secretary
XBP9006 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Torres Daniel Computer Specialist
XCP9006 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Vandeburgt Dave Service Technician
X070113 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC Worthmann Guido Application Engineer
X5P9006 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC York Collin Sales Representative
X4P9006 2E9006 - FRONTIER POWER PRODUCTS LTD - DELTA - BC - FRONTIER POWER PRODUCTS LTD - DELTA - BC York Larrie Owner
X962208 2E9012 - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB Andrews Scott Service Technician
X528425 2E9012 - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB Avery Marc Service Technician
X265941 2E9012 - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB Blakly Bruce Prts & Svc Sales Rep
X230212 2E9012 - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB Botelho-E Miguel Other
X276019 2E9012 - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB Clement Rod Sales Representative
X827020 2E9012 - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB Crosbie Rob Sales Representative
X703339 2E9012 - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB Dickout Peter Service Technician
X196300 2E9012 - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB Esteban Herminigildo Service Technician
X075703 2E9012 - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB Floyd Dave Prts & Svc Sales Rep
X971678 2E9012 - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB Hamilton Deb Other
X487616 2E9012 - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB Harland Gord Branch Manager
X691251 2E9012 - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB Hastings Jeremy Sales Representative
X355326 2E9012 - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB Hodson Mike Application Engineer
X940203 2E9012 - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB Janzen Dave Service Manager
X595929 2E9012 - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB Knutsen Jeff Set-Up Technician
X296480 2E9012 - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB Kranic Ryan Service Technician
X016656 2E9012 - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB Moquin Denis Sales Representative
X732281 2E9012 - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB Niemetz Dallas Prts & Svc Sales Rep
X519035 2E9012 - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB Platero Oscar Service Technician
X398504 2E9012 - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB Reeve Dave Service Technician
X242659 2E9012 - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB Reykdal Erika Sales Representative
X504309 2E9012 - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB Richards John Prts & Svc Sales Rep
X902490 2E9012 - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB Roeske Kyle Service Technician
X385667 2E9012 - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB Sahib Azad Service Technician
X887371 2E9012 - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB Stankovich Richard Parts Manager
X729340 2E9012 - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB - FRONTIER POWER PRODUCTS, LTD - EDMONTON - AB Taranko Jarett Service Technician
X317477 2E9013 - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB Beard Tom2 Other
X287767 2E9013 - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB Bezaire Mike Service Technician
X355873 2E9013 - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB Botelho-C Miguel Other
X575154 2E9013 - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB Corrigan Will Service Technician
X037791 2E9013 - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB Draper Dustin Service Technician
X602440 2E9013 - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB Ell David Sales Representative
X078031 2E9013 - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB Fonseca Adam Sales Representative
X963073 2E9013 - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB Furst Ryan Service Technician
X780751 2E9013 - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB Greve Jaime Service Clerk
X362940 2E9013 - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB Habecker Rob Service Technician
X309386 2E9013 - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB Hickey Windle Sales Representative
X762866 2E9013 - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB Koltusky Kevin Prts & Svc Sales Rep
X050214 2E9013 - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB Larsen Victoria Service Clerk
XFP9013 2E9013 - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB Leskovjan Joe Branch Manager
X220094 2E9013 - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB Ramos Rafael Application Engineer
X088388 2E9013 - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB Sanguellini Paulo Prts & Svc Sales Rep
XGP9013 2E9013 - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB Shaw Kent Service Manager
X428235 2E9013 - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB Silman Gerry Prts & Svc Sales Rep
X608696 2E9013 - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB Stein Wally Customer Service Rep
X123144 2E9013 - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB Tait Mike Prts & Svc Sales Rep
X9P9013 2E9013 - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB - FRONTIER POWER PRODUCTS, LTD - CALGARY - AB Zwozdesky Jerry Parts Manager
X893106 2E9017 - D&R EQUIPMENT LTD - EDMONTON - AB - D&R EQUIPMENT LTD - EDMONTON - AB Botelho-DREq Miguel Other
X901372 2E9017 - D&R EQUIPMENT LTD - EDMONTON - AB - D&R EQUIPMENT LTD - EDMONTON - AB Walker Barry Service Manager
X821877 2E9018 - SOINTULA POWER PRODUCTS LTD - SOINTULA - BC - SOINTULA POWER PRODUCTS - SOINTULA - BC Shaw Richie Owner
X577560 2E9021 - PRITCHARD DIESELTECH - WINNIPEG - MB - PRITCHARD DIESELTECH - WINNIPEG - MB Bergen Eldon Application Engineer
X039797 2E9021 - PRITCHARD DIESELTECH - WINNIPEG - MB - PRITCHARD DIESELTECH - WINNIPEG - MB Botelho-Dieselt Miguel Other
X331301 2E9021 - PRITCHARD DIESELTECH - WINNIPEG - MB - PRITCHARD DIESELTECH - WINNIPEG - MB Giasson Ralph Service Manager
X990632 2E9021 - PRITCHARD DIESELTECH - WINNIPEG - MB - PRITCHARD DIESELTECH - WINNIPEG - MB Matos Victor Shop Foreman
X673134 2E9021 - PRITCHARD DIESELTECH - WINNIPEG - MB - PRITCHARD DIESELTECH - WINNIPEG - MB Sheppard Wes Warranty Admin
X526315 2E9021 - PRITCHARD DIESELTECH - WINNIPEG - MB - PRITCHARD DIESELTECH - WINNIPEG - MB Stojanovic Ray Computer Specialist
X877387 2E9022 - PROGRESSIVE DIESEL LTD - PORT MCNEILL - BC - PROGRESSIVE DIESEL LTD - PORT MCNEILL - BC Botelho-ProgDie Miguel Other
X460204 2E9022 - PROGRESSIVE DIESEL LTD - PORT MCNEILL - BC - PROGRESSIVE DIESEL LTD - PORT MCNEILL - BC Miller Carolyn Warranty Admin
X405402 2E9022 - PROGRESSIVE DIESEL LTD - PORT MCNEILL - BC - PROGRESSIVE DIESEL LTD - PORT MCNEILL - BC Sharpe Chris Owner
X879692 2E9024 - ALTECH DIESEL LTD - CAMPBELL RIVER - BC - ALTECH DIESEL LTD - CAMPBELL RIVER - BC HUBER MARKUS Service Technician
X483668 2E9024 - ALTECH DIESEL LTD - CAMPBELL RIVER - BC - ALTECH DIESEL LTD - CAMPBELL RIVER - BC VanCleemput Kevin Service Technician
X640674 2E9025 - DELTA MARINE SERVICE LTD - SIDNEY - BC - DELTA MARINE SERVICE LTD - SIDNEY - BC COVERLEY BRIAN Service Technician
X921237 2E9025 - DELTA MARINE SERVICE LTD - SIDNEY - BC - DELTA MARINE SERVICE LTD - SIDNEY - BC Larsen Stephan Service Technician
X418429 2E9031 - BOS RENTALS - LEDUC - AB - BOS RENTALS - LEDUC - AB Baumann Dave Service Technician
X415399 2E9031 - BOS RENTALS - LEDUC - AB - BOS RENTALS - LEDUC - AB Bradshaw Scott Service Technician
X742925 2E9035 - Python Manufacturing Inc - Regina - SK - Python Manufacturing Inc - REGINA - SK Skinner Robert Application Engineer
X714143 2E9037 - Vermeer Canada Inc - Edmonton - AB - Vermeer Canada Inc - EDMONTON - AB Black Russell Service Technician
X434452 2E9037 - Vermeer Canada Inc - Edmonton - AB - Vermeer Canada Inc - EDMONTON - AB Bonneville Chris Service Technician
X928476 2E9037 - Vermeer Canada Inc - Edmonton - AB - Vermeer Canada Inc - EDMONTON - AB Dyble Paul Set-Up Technician
X392874 2E9037 - Vermeer Canada Inc - Edmonton - AB - Vermeer Canada Inc - EDMONTON - AB Ellison Richard Service Technician
X666340 2E9038 - Force Heavy Equipment - Rocky View - AB - Force Heavy Equipment - ROCKY VIEW - AB Alm Jonas Owner
X997697 2E9054 - North Fringe Industrial Technologies Inc. - Nipawin - SK - North Fringe Industrials Technologies Inc. - - Cain Brett General Manager
X561833 2E9054 - North Fringe Industrial Technologies Inc. - Nipawin - SK - North Fringe Industrials Technologies Inc. - - Foy Dennis Service Technician
X941597 2E9054 - North Fringe Industrial Technologies Inc. - Nipawin - SK - North Fringe Industrials Technologies Inc. - - Griffin Craig Service Technician
X467104 2E9054 - North Fringe Industrial Technologies Inc. - Nipawin - SK - North Fringe Industrials Technologies Inc. - - Korecki Mark Service Manager
X199561 2E9054 - North Fringe Industrial Technologies Inc. - Nipawin - SK - North Fringe Industrials Technologies Inc. - - Mackintosh Murry Service Technician
X832812 2E9054 - North Fringe Industrial Technologies Inc. - Nipawin - SK - North Fringe Industrials Technologies Inc. - - Perkins Greg Service Technician
X199759 2E9056 - Magnum Cementing Services - Strathmore - AB - Magnum Cementing Services - - Phillips Jason Service Technician
X928794 2E9056 - Magnum Cementing Services - Strathmore - AB - Magnum Cementing Services - - Richardet Adam Shop Foreman
X005416 2E9120 - PRO ENERGY INC - RED DEER - AB - PRO ENERGY INC - RED DEER - AB Cunningham Barry Service Technician
X9P9012 2E9120 - PRO ENERGY INC - RED DEER - AB - PRO ENERGY INC - RED DEER - AB Sego Manny Service Manager
X004855 2E9121 - CANADIAN DEWATERING - EDMONTON - AB - CANADIAN DEWATERING - EDMONTON - AB Biro Tony Prts & Svc Sales Rep
X075972 2E9121 - CANADIAN DEWATERING - EDMONTON - AB - CANADIAN DEWATERING - EDMONTON - AB Cosnick Steven Service Technician
X943873 2E9121 - CANADIAN DEWATERING - EDMONTON - AB - CANADIAN DEWATERING - EDMONTON - AB Hickey Mike Shop Foreman
X620220 2E9121 - CANADIAN DEWATERING - EDMONTON - AB - CANADIAN DEWATERING - EDMONTON - AB Holman Luke Service Technician
X804908 2E9121 - CANADIAN DEWATERING - EDMONTON - AB - CANADIAN DEWATERING - EDMONTON - AB Shop-Use Mike2 Service Technician
X871382 2E9121 - CANADIAN DEWATERING - EDMONTON - AB - CANADIAN DEWATERING - EDMONTON - AB Young Dana Service Technician
X176202 2E9126 - CANADIAN DEWATERING LP - YELLOW KNIFE - NT - CANADIAN DEWATERING LP - YELLOW KNIFE - NT Mair Lindsay Service Technician
X679442 2E9127 - THE GEAR CENTRE - EDMONTON - AB - GEAR CENTRE - EDMONTON - AB Banks Darren Other
X457357 2E9127 - THE GEAR CENTRE - EDMONTON - AB - GEAR CENTRE - EDMONTON - AB Chinikaylo Andrey Prts & Svc Sales Rep
X593564 2E9127 - THE GEAR CENTRE - EDMONTON - AB - GEAR CENTRE - EDMONTON - AB DealerUse TomB Customer Service Rep
X206435 2E9127 - THE GEAR CENTRE - EDMONTON - AB - GEAR CENTRE - EDMONTON - AB Grenke Kevin Other
X466917 2E9127 - THE GEAR CENTRE - EDMONTON - AB - GEAR CENTRE - EDMONTON - AB Juliat-Krupa David Prts & Svc Sales Rep
X449569 2E9127 - THE GEAR CENTRE - EDMONTON - AB - GEAR CENTRE - EDMONTON - AB Labelle Pierre Parts Manager
X144703 2E9127 - THE GEAR CENTRE - EDMONTON - AB - GEAR CENTRE - EDMONTON - AB Logel Derek Branch Manager
X046197 2E9127 - THE GEAR CENTRE - EDMONTON - AB - GEAR CENTRE - EDMONTON - AB Luna Antonio Sales Representative
X878917 2E9127 - THE GEAR CENTRE - EDMONTON - AB - GEAR CENTRE - EDMONTON - AB Pain Chris Service Manager
X474375 2E9127 - THE GEAR CENTRE - EDMONTON - AB - GEAR CENTRE - EDMONTON - AB Schreiber Brandon Prts & Svc Sales Rep
X891748 2E9127 - THE GEAR CENTRE - EDMONTON - AB - GEAR CENTRE - EDMONTON - AB Stratichuk Jesse Service Technician
X259441 2E9127 - THE GEAR CENTRE - EDMONTON - AB - GEAR CENTRE - EDMONTON - AB Torrance Alex Prts & Svc Sales Rep
X759412 2E9127 - THE GEAR CENTRE - EDMONTON - AB - GEAR CENTRE - EDMONTON - AB Trask Jill Prts & Svc Sales Rep
X591721 2E9131 - CANADIAN DEWATERING LP - SURREY - BC - CANADIAN DEWATERING LP - SURREY - SURREY - BC Barnett Chace Service Technician
X597310 2E9131 - CANADIAN DEWATERING LP - SURREY - BC - CANADIAN DEWATERING LP - SURREY - SURREY - BC McMurray Callum Service Technician
X301637 2E9131 - CANADIAN DEWATERING LP - SURREY - BC - CANADIAN DEWATERING LP - SURREY - SURREY - BC Mott Bruce Branch Manager
X612774 2E9135 - Challenger Manufacturing Ltd - Winnipeg - MB - Challenger Manufacturing Ltd - WINNIPEG - MB Byczynski Mirek Branch Manager
X999739 2E9149 - Frontier Power Products, LTD - Winnipeg - MB - Frontier Power Products, LTD - WINNIPEG - MB Cardamone Joe Shop Foreman
X015958 2E9149 - Frontier Power Products, LTD - Winnipeg - MB - Frontier Power Products, LTD - WINNIPEG - MB Heipel Sean Service Technician
X601269 2E9149 - Frontier Power Products, LTD - Winnipeg - MB - Frontier Power Products, LTD - WINNIPEG - MB Jackson Brad Service Technician
X367012 2E9149 - Frontier Power Products, LTD - Winnipeg - MB - Frontier Power Products, LTD - WINNIPEG - MB Ormondroyd Mark Prts & Svc Sales Rep
X292913 2E9149 - Frontier Power Products, LTD - Winnipeg - MB - Frontier Power Products, LTD - WINNIPEG - MB Rehirchuk Darrell Service Technician
X234889 2E9149 - Frontier Power Products, LTD - Winnipeg - MB - Frontier Power Products, LTD - WINNIPEG - MB Verhaeghe Keith Parts Manager
X821901 2E9151 - Southern Alberta Tech (SAIT) - Calgary - AB - Southern Alberta Tech (SAIT) - CALGARY - AB Fehr - SAIT Dave Other
X699004 2E9151 - Southern Alberta Tech (SAIT) - Calgary - AB - Southern Alberta Tech (SAIT) - CALGARY - AB Vang Michael Other
X806445 2E9156 - Palmlite Electric Motors Inc - Blumenort - MB - Palmlite Electric Motors Inc - - Botelho-PalmEle Miguel Other
X076610 2E9156 - Palmlite Electric Motors Inc - Blumenort - MB - Palmlite Electric Motors Inc - - Gerzen Sam Service Technician
X271050 2E9156 - Palmlite Electric Motors Inc - Blumenort - MB - Palmlite Electric Motors Inc - - Penner Virginia Warranty Admin
X902391 2E9156 - Palmlite Electric Motors Inc - Blumenort - MB - Palmlite Electric Motors Inc - - Redekop Robert Other
X737117 2E9156 - Palmlite Electric Motors Inc - Blumenort - MB - Palmlite Electric Motors Inc - - Schellenberg Andy Service Technician
X259389 2E9157 - HM Power Ltd - Fort St. John - BC - HM Power Ltd - FORT ST. JOHN - BC McLennan Harold Owner
X364110 2E9158 - Industrial Power Rentals - Whitehorse - YT - Industrial Power Rentals - WHITEHORSE - YT McKrell James Service Technician
X798099 2E9179 - New Ground Contracting Ltd - Fort McMurray - AB - New Ground Contracting - FORT MCMURRAY - AB Bischler Jeff Service Technician
X564422 2E9179 - New Ground Contracting Ltd - Fort McMurray - AB - New Ground Contracting - FORT MCMURRAY - AB Dolling Darin Parts Manager
X863808 2E9179 - New Ground Contracting Ltd - Fort McMurray - AB - New Ground Contracting - FORT MCMURRAY - AB Gay Nicholas Service Technician
X929493 2E9179 - New Ground Contracting Ltd - Fort McMurray - AB - New Ground Contracting - FORT MCMURRAY - AB Labelle Rick Service Technician
X750384 2E9179 - New Ground Contracting Ltd - Fort McMurray - AB - New Ground Contracting - FORT MCMURRAY - AB Lavallee Andrew Service Technician
X479050 2E9179 - New Ground Contracting Ltd - Fort McMurray - AB - New Ground Contracting - FORT MCMURRAY - AB Mackenzie Ryan Service Manager
X358308 2E9179 - New Ground Contracting Ltd - Fort McMurray - AB - New Ground Contracting - FORT MCMURRAY - AB Roberts Jennifer Warranty Admin
X607237 2E9182 - Victory Rig Equipment Corp - Nisku - AB - Victory Rig Equipment Corp - NISKU - AB Franke Dave Other
X410891 2E9183 - Central Water & Equipment Services - Saskatoon - SK - Central Water & Equipment Services - SASKATOON - SK Tofin Darcy General Manager
X558669 2E9184 - Reimer Alliance - Didsbury - AB - Reimer Alliance - DIDSBURY - AB Spreeman Allan Other
X686780 2E9185 - GenTex Oilfield Manufacturing Inc - Red Deer - AB - GenTex Oilfield Manufacturing Inc - RED DEER - AB Crout Rich Other
X139920 2E9187 - Elecon Systems Ltd - Edmonton - AB - Elecon Systems Ltd - EDMONTON - AB Pekez Jake General Manager
X112230 2E9188 - VanWorks Manufacturing Inc - Calgary - AB - VanWorks Manufacturing Inc - CALGARY - AB Talen Ron Owner
X934289 2E9189 - Nican Holdings Ltd - Calgary - AB - Nican Holdings Ltd - CALGARY - AB von Stackelberg Roland Other
X075926 2E9191 - Sanjel Corporation - Calgary - AB - Sanjel Corporation - CALGARY - AB Schultz Darryl Other
X674912 2E9192 - Ace Custom Fabrication Ltd - Calgary - AB - Ace Custom Fabrication Ltd - CALGARY - AB Belluz Travis Other
X299184 2E9196 - Brandt Engineering Products - REGINA - SK - BRANDT ENGINEERED PRODUCTS LTD - REGINA - SK BeardOEM Tom3 Other
X047170 2E9196 - Brandt Engineering Products - REGINA - SK - BRANDT ENGINEERED PRODUCTS LTD - REGINA - SK Bonnet Dan Application Engineer
X763069 2E9196 - Brandt Engineering Products - REGINA - SK - BRANDT ENGINEERED PRODUCTS LTD - REGINA - SK Pletz Michael Application Engineer
X534354 2E9196 - Brandt Engineering Products - REGINA - SK - BRANDT ENGINEERED PRODUCTS LTD - REGINA - SK Semple Chris Application Engineer
X009492 2E9201 - Trend Diesel LTD - Nanaimo - BC - Trend Diesel LTD - - Crowe Graeme Parts Manager
X445119 2E9201 - Trend Diesel LTD - Nanaimo - BC - Trend Diesel LTD - - Hamelin Brad Service Technician
X590246 2E9201 - Trend Diesel LTD - Nanaimo - BC - Trend Diesel LTD - - Klemencic Chrissy Office Manager
X631627 2E9201 - Trend Diesel LTD - Nanaimo - BC - Trend Diesel LTD - - Renneberg Cory Parts Manager
X060462 2E9201 - Trend Diesel LTD - Nanaimo - BC - Trend Diesel LTD - - Reynolds Andrew Service Manager
X859987 2E9201 - Trend Diesel LTD - Nanaimo - BC - Trend Diesel LTD - - Schweers Chris Service Technician
X605782 2E9204 - BC Hydro - Surrey - BC - BC Hydro - SURREY - BC Spencer Curtis Service Technician
X696327 2E9206 - Solus Energy Services Ltd - Calgary - AB - Solus Energy Services Ltd - CALGARY - AB Hillgardner Matt Other
X371666 2E9307 - Varco Canada ULC - Valleyview - AB - Varco Canada ULC - - Otto Shaun Service Technician
X850361 2E9308 - Brewster Inc. - Banff - AB - Brewster Inc. - - Lavery Rob Parts Manager

Deere - See Geoff, Daniel or Tom for password resets, or access permission issues  support

Deere - SAP - support
x1p9006 - Geoff Bannoff
x2p6232 - Melanie Kihn
x2p9006 - Randy Shore
xfp9013 - Joe Leskovjan
x2p9013 - Petey Whyte

KohlerNet   support  
Delta Edmonton Calgary Winnipeg
gn01538 / 2122 - Geoff Bannoff
Andrew Byzitter - applied for Dec8
gn01513 - Rick Byzitter
gn01508 - Dan Salerno
gn01518 - Craig Einarson
gn01665 - Brian Lamont
gn01510 - Annette Sonderby
gn01519 - Cecilia Teibrich
gn01509 - Daniel Torres
gn01506 - Collin York
gn02692 - Mary Mason
Craig has the master list of keyfobs, and pin numbers if you forget your password
gn01625 - Christine Marshall
gn01529 - George Sorochankverhaeghe
gn01527 - Jim Lynn
gn01517 - John Schuett
gnO1537 - Manny Sego
gn01528 - John Styba
gn01875 - Len Slaunwhite
gn01536 - Wayne Orr
gn01782 - Joe Leskovjan
gn ??? Kent Shaw
gn01951 - Petey White
gn02396 - Kevin Koltusky
gn01823 - Rafael Ramos
 
Kohler PowerPlus
- same userID as KohlerNet, but don't use the keyfob. Self-managed passwords.
 

Is your number missing? Please let Geoff know so we can keep this list up to date

 
Mitsubishi Deutz USA
userID: CULLEN pw: PATRICK
userID: SALERNO pw: DANNIEL
userID: BYZITTER pw: ANDREW
userID: BANNOFF pw: GEOFF
userID: TEICHRIEB pw: GEORGE
userID: TORRES pw: DANIEL
userID: mbothelo pw: mbothelo

userID: STANKOVICH pw: RICHARD
userID: VIERGUTZ pw: CHUCK

userID: ZWOZDESKY pw: JERRY
userID: OTT pw: ROBERT
userID: STEIN pw: WALLY

userID: 20943

password: JTRWWGEJ

MHI parts catalog:
userID: JMENAS3
pw: fron1092 (updated by GeorgeT Mar25/13)

     
Nissan/Zenith      
userID: ZF72050P09
password: nissan01 (changed May25/05)--needs to change every 60 days. TELL GEOFF when you change it so the new password can be posted here

ship to ID: 72090P235

ship to ID: 72050P082 ship to ID: 72050P096  
Frontier Wireless Access Points - passphrase for all WAPs: welovefrontier  
SSID - InternetOnly (Delta, Calgary, Edmonton, Winnipeg)
SSID - InternetOnly2 (Delta only)    
 
Take a CPR course .. Geoff, Feb 9/09

A few months ago, an old friend had a bicycle accident, knocked his head, and would have died on the spot if one of his neighbours hadn't revived him with CPR. This event convinced me to finally sign up for a CPR course.

A half day course cost $57. Learning CPR was straightforward and easy. We also learned how to rescue choking adults, children and infants. (Two years ago a close relative had her life saved because someone at the next restaurant table knew the "J-Thrust" formerly known as the Heimlich Maneuvre.) We also practiced using an AED (automated external defibrillator)--again, very simple and straightforward.

These skills are so useful, and the instruction is so easy to get--why did I procrastinate for decades before taking this course?

So I'd like to encourage you to take this course. For free. Take a CPR course, bring in the receipt, and Frontier will reimburse you.

St. John's Ambulance - www.sja.ca
Metro Vancouver CPR courses

Alberta CPR courses

Another scam ..Randy & Geoff, Dec10/08

An email arrived asking us to ship a $20,000 Kubota SQ generator set to Dubai. The buyer said he would send a bank transfer, and we could ship the set after the transfer arrived.

Randy thought that something didn't feel right about the deal. The email address was a ..@mail.com address, there was no phone number, and something about the wording was a little off. Randy thought it sounded like a scam.

We checked with our banker. Bank transfers cannot bounce. He advised us to go ahead with the deal.

But it's good that we called the banker so he knew to watch out for anything unusual.

The buyer called to ask if we had received our bank transfer yet. We checked with the bank, and it had not yet arrived. Then the buyer called to say that a mistake had been made, and $62,000 got transferred instead of $20,000. When we got it in our account, would we please send him the $42,000 change.

Later that day, our banker called. There was a bank draft on his desk for $62,000, drawn on an American bank.

This is the crucial point. A bank transfer cannot bounce; a bank draft is just a piece of paper. It could be a forgery, drawn on a fake bank, stolen, or could be legitimate. If we hadn't alerted our banker, the money would probably have been deposited to our account; we would have assumed it to be a bank transfer (because that's what the customer told us it would be), so could have fallen for the con job. Then when the bank draft bounced in a couple of weeks (international bank transfers can take awhile to be fully processed), we would have been out a lot of money.

This is how crooks operate. Create confusion (bank transfer? bank draft? what was the amount?), create a sense of urgency (we need the overpayment right away, so please hurry to send it back), and in the midst of the chaos they create, they get what they want. Sometimes.

If something feels funny, it probably is. Get Larrie, Randy, Bill and Geoff involved. We are getting rather experienced in spotting scams.

Telemarketing ..Geoff, Oct 1/08

Register your phone number with Canada's national Do-Not-Call list to stop Telemarketers at www.lnnte-dncl.gc.ca or call 1-866-580-3625 from the landline, cellphone or fax number you want to be listed. One twist is the "Confirmation Code" you need to type in after looking at the image is case-sensitive.

Stop unaddressed junk mail by attaching a sticker or note that says "No ad mail" above your mail slot. Details about Canada Post's Consumer Choice program

The Canadian Marketing Association has a "Do Not Contact" service that may have some effect on addressed admail.

Deere replacement engines for warranty .. Tom Beard, Feb 19/08

John Deere can debit our account for an emission label change for a new engine used as a warranty replacement, sometimes months after the claim was completed. This was recently discovered for 2 warranty claims involving DTAC:
- 1. Commercial Trenching (Edm) on workorder 23724 (DTAC 9868173) March 2007 - Even though DTAC RGA'd this engine core back in March '07, we were billed a core deposit for an emission label change for $1800 yesterday.
- 2. CdnDewatering (Surrey) on workorder 23118 (DTAC 9851095) March 2007 - DTAC claimed they did not want engine core back but still had a label change done and we were billed $3300 yesterday. We must now return this core to receive credit.

Because of this, I will now need to be notified whenever a Replacement Engine from inventory is being used as a warranty replacement, or if a code change (emission label) is being done to debit us for a Replacement Label core deposit. This is so I can track and follow up on our deserved core deposit credits.

Your notes made in the engine file of these code change requests and dates are very helpful and provide good backup documentation. It is also important to know that even though DTAC may tell you they do not require the old engine back, DO NOT assume it's all done with; not any more!... Keep the core and tag it clearly with the DTAC case number and our invoice or workorder number. Months later Deere may catch up and debit us a Replacement Emission Label core deposit. The only way to get this deposit back is to return the engine core to ReGen.

Keep in mind a label change means we get billed and are responsible to return the core back to receive credit. This can amount to thousands$$ (eg. 6125 core is US$5500)

Clean up your Outlook Express mailbox ..Geoff, Sept 13/07

Once a month, take a few minutes to clean up your old mail in Outlook Express.

First, clean out old 'Sent items.' Select everything over 4 months old, and delete it. (In true Microsoft fashion, this doesn't delete anything--it just moves it to the 'Deleted items' folder.)

Second, delete all the old emails in your Inbox. No point in keeping anything more than 6 months old.

Third, clean out old 'Deleted items'. Select everything over 4 months old and delete it. Outlook Express asks if you really want to delete it. Say "yes"

Finally, click File > Folders > Compact all folders.

Keeping old mail isn't a good idea. Outlook Express keeps your entire inbox in a single file. As this file grows, it's more likely to get corrupted the larger it gets. All your mail and documents get backed up to the server every time you log off and log on. As your files get bigger, your logon and logoff waits get longer. We have found that large mail files (> 1 GB, or about 1,500 messages) cause server problems, too. So the monthly pruning of your email helps Frontier, and helps you.

More details on tuning up your computer

Cellphone data charges .. Geoff Sept5/07

One of the ways that cellphone companies make money is by charging for services that you thought were free. Here is some fine print from Bell Mobility's contract:

"Data transport charges (currently $0.05/kb) will apply when you use any feature or service using data transport. For example, current average Kilobyte usage to check your horoscope = 10 kb (50 cents), download a ringtone = up to 145 kb ($7.25) plus the cost of the ringtone (currently up to $4.00) or download a full track song = 1000 kb ($50.00) plus the cost of the song (e.g. $3.00)."

Frontier-paid cellphones are business tools. You can use them for personal calls, but please don't download games, songs, or movies onto your phone unless you are willing to pay Bell's ridiculous charges. (Rogers and Telus have similar charges

Laptop batteries ..Geoff, Apr 12/07

Laptop batteries lose their ability to hold a charge over the years. We have found Intelligent Batteries in Richmond BC offers good quality replacement batteries at about half the price of Dell Computers. If you need help selecting the correct battery, ask Geoff or Daniel to assist you. We will need the serial number (or 'express service code') of your laptop. Order using a Visa or Mastercard.

www.intelligentbatteries.ca

Free viewer program for AutoCAD drawings ..Daniel, Mar 6/07

There is a free viewer for AutoCAD files that works with DXF, DWG and Pro/E drawings.

http://www.edrawingsviewer.com/

Emissions Laws ..Randy, Jan 11/07

Another gentle reminder… we need to pay attention to the Canadian emissions laws.

A good "rule of thumb"
- if the engine has a flex label (e.g. Deere) it can’t be used for re-power unless it’s a stationary application. This must really be stationary--not "it doesn’t move very often"--but stationary. If you are unsure, ask.

If we are selling an engine with a flex label for a stationary application the customer must state that on their purchase order. If they don't use purchase orders we will require it in writing before we ship.

Our flex exemption for variable speed engines is for power units, for gensets it is complete gensets... not partials. We are the manufacturer.

If an engine does not have an emissions label it may have been manufactured before a tier became law for that size, so it is "grandfathered" and exempt.

We don’t guess. The fines are bankrupting. We feel strongly if the Canadian government does an audit, we will be chosen. We are one of the largest importers of off-road industrial diesel engines in Canada. Cat, Cummins et al are not using flex, we are. We can't abuse it. Competitors are saying we are selling illegal engines (we are not), let's not give them any reason to report that we are.

More OpenOffice training resources ..Geoff, March 24/06

Version 2 of OpenOffice does everything that Microsoft Office does, better, and cheaper.

OpenOffice has a writer (replaces Microsoft Word), spreadsheet (replaces Excel), presentation manager (replaces PowerPoint) and several other useful programs. You can have both Microsoft Office and OpenOffice on your computer at the same time. However, each copy of Microsoft Office costs us $450 in licensing costs, so we prefer not to use it.

If you have a file that does not appear to be compatible with OpenOffice, send it to Geoff. I will figure out the problem and either make it compatible, or re-install Microsoft Office on your computer. To date I have not found any files that cannot be made compatible.

New training resources include tutorials for those with no computer experience, and first-time users of OpenOffice.

Text documents - http://www.tutorialsforopenoffice.org/category_index/wordprocessing.html
Spreadsheets - http://www.tutorialsforopenoffice.org/category_index/spreadsheet.html
Presentations - http://www.tutorialsforopenoffice.org/category_index/presentation.html

Documentation and training page - updated March 24 with new tutorials

Health tips ..Geoff, Mar 16/06

The likelihood of a flu pandemic is increasing. If you start developing healthy habits now, if and when a pandemic arrives, you will be more likely to stay healthy. A habit is something done without having to think--you have done it so many times, it is automatic.

The single most effective way of preventing the transmission of disease is with proper handwashing. Sounds like something you learned as a child, right? Well, how did you get your last case of a cold or the flu? Handwashing probably could have prevented it.

Here is a revealing Worksafe BC video on proper handwashing.
http://www2.worksafebc.com/publications/multimedia/slideshows.asp?reportid=33954

Here is information on avian flu, the likelihood of a pandemic, and its likely consequences:
http://www.who.int/csr/disease/avian_influenza/en/index.html

During the SARS outbreak, the information provided by the World Health Organization was the most down-to-earth and practical. In contrast, the media reported news that would attract attention and sell newspapers, rather than being helpful. The WHO website is a very reliable source of health information:
www.who.int

Frontier draft pandemic planning guide

Windows Messenger sounds ..Geoff, March 2/06

With so many employees on Windows Messenger, it can get annoying to get audio prompts every time someone signs in. It is difficult to turn this 'feature' off, but we have found a way to do it.

Windows Messenger > Tools > Options > Preferences > Alerts > Sounds > Sounds
Scroll down to Windows Messenger / Contract online

If you change the "Sounds" to "none", it would make sense that the sound would go away, right? Not so. Instead it plays the "Windows Default Beep" sound.

I've created a small sound file that is on your computer called c:\winutils\silence.wav
Change the sound to this file, and one less minor annoyance in your day.

Insurance on Customer Goods ..Larrie, Jan 11/05

We have a new form for customers to sign when they drop off goods for repair. This informs the customer that they are responsible for insuring the equipment while the goods are in our shop.

This is also available on Intranet > Info, policies & procedures > How to.. > Insurance on customer good

Scam Thwarted .. Bill, Sept 20/04

We had another attempted theft on the company. This one was a little bit interesting as it developed over a couple of months. We were contacted via email on one of our "hot deals" on our web site. There were several messages back and forth with us essentially saying we need the money in the bank before we could ship. Eventually we did received a cheque for $55,000 drawn on a well established forestry company out of Ontario. Now the "customer" is saying that his deal has changed and he wants us to wire the money back to him.

The cheque of course was fraudulently obtained. The scam artists were counting on it taking several weeks for the company whom the cheque was drawn on to notice and "stop payment" on it. Meanwhile we would think that the cheque cleared and it would be OK to return the funds.

Luckily this whole transaction seemed strange right from the beginning. When we received the cheque we contacted the forestry company to make sure it was legitimate and of course found out it was not.

Although we do not get these every day these attempts are not uncommon. If something seems strange it probably is and we must check it out thoroughly. Credit card scams are one area where we can be quite vulnerable. Unless we have the card and physically "swipe" the transaction can be rejected months later. Be wary of unsolicited telephone sales using credit cards. Know who your customer is.

Frontier fights international crime ..Geoff, Mar23/04

We just had an attempted $40,000 credit card fraud. A customer in Nigeria ordered a bunch of parts, and asked them to be billed to 4 separate credit cards.

If we do not have an imprint of the card and the customer's signature, we have no protection against fraud. The authorization doesn't guarantee us the money if we don't have these. This applies to all telephone or mail orders! If we had shipped this order, Frontier would have lost $40,000.

Please read the updated Visa/Mastercard procedures:

The key is to use your own intelligence. If something seems fishy, it probably is! Instead of calling for an automated authorization, select the option for the "code 10" authorization. "Code 10" means "suspicious activity".

When I called today, the Visa rep gave me the number for Bank of America, but it didn't work (Bank of America 1-800 numbers do not work in Canada). We called back and made them find us a number that would work. This is their job--so make them do it right.

We talked to Bank of America, discovered that yes, the transaction was fraudulent. Because we called in, all the cards are now cancelled.

If something suspicious crosses your desk, it's probably a good idea to get Bill or me involved.

Equipment Sales Scams ..Randy, Jan 13/04

I was talking to Len at the Cat store and learned about a recent scam. Since December rental houses and genset suppliers have had guys calling in the middle of the night, on weekends, or during the day ordering generators. They claim to work for PreDrill or large oil companies. They issue a PO# and tell you to it deliver a location and just drop the unit off.

They have got away with a few units. When asked for a copy of the PO you never hear from them again and when the oil company gets the invoice it's not their PO, or the person who ordered don't work for them.

So ask a lot of questions, and get copy of PO if the person ordering is not familiar.