Parts

Parts Support

STAMFORD parts distribution network offers exceptional customer service. We support our generators for a minimum of 10 years from the date of manufacture.

A large central parts inventory is maintained at the NEWAGE AVK SEG Parts Distribution Centre in the UK. Service parts are stocked extensively by our subsidiary companies and authorised parts stockists worldwide to ensure prompt local availability of key parts.

Only genuine STAMFORD parts distributed by NEWAGE AVK SEG are recommended for use on STAMFORD generators.

Service Parts can be obtained in the UK and central area outside of office hours on Tel: 44 (0) 1780 484732

Office hours(GMT)	From (AM)	TO (PM)
Monday to Thursday	08:30	17:00
Friday	08:30	15:30

Customer Support Team, Central Parts Distribution Centre

Name	Telephone	E-Mail
Howard Barnett	44 (0) 1780 484 743	howard.barnett@newage-avkseg.com
Chris Lacey	44 (0) 1780 484 744	chris.lacey@newage-avkseg.com
David Abbott	44 (0) 1780 484 798	david.c.abbott@newage-avkseg.com
Fiona Barkhouse	44 (0) 1780 484 742	fiona.barkhouse@newage-avkseg.com
Group Fax	44 (0) 1780 766 074	-

When placing an order for service parts please supply the following :-

Part identification number
Part description
Quantity required
AC Generator serial number from the nameplate or number stamped on the drive end flange